Nov 30, 2019 Sometimes though, you may experience slight syncing issues with your Kindle Fire tablets. For example, you choose to install an app, and it doesn’t download. Also, it might transpire that the app is successfully downloaded, but it doesn’t appear on your device. Other times, apps won’t sync or update, even if you’ve set them to do so.

Unable to Connect. There was an error while registering your Kindle. Please try again later.

When I tried to register my kindle with my Amazon account, there's always a message of error as above. I am 100% positive that the credentials are correct. Is anyone can help me find out why I can’t register my Kindle please? So have you ever come across the “Kindle won’t register to Amazon account” issue? If yes, you come to the right place. Here I will share the knowledge about registering and deregistering Kindle, including the workaround on kindle won’t register to Amazon account.

Part 1. How to Register and Deregister Kindle?

Before everything, let’s check out how to register and deregister Kindle.

How to register Kindle?

It is easy to register a Kindle device. At the Kindle home screen, tap settings button at the menu bar, tap “Your Account” and register your kindle with your existing Amazon account or create a new account to register.

Q: How to register a kindle without wifi ?

A: For now, there is no way to register Kindle without wifi. But you can contact Amazon support, tell them your Kindle serial Number, and request them to add this kindle device to your Amazon account. This is the only way to register a kindle without wifi.

How to deregister Kindle?

If you want to deregister your Kindle, just tap the top menu—>settings—>All settings—>Your Account—>Deregister Device. In the pop-up window, tap DEREGISTER and then your Kindle device will be in unregistered situation.

If you don’t have the Kindle in your hand, how to deregister your Kindle? In this case, you need to go to Manage Your Content and Devices on the Amazon website to deregister kindle device from your amazon account.

Part 2. Solved: Can’t Register Kindle

Here I have collected some workarounds to solve the “Can’t register Kindle“ issue.

Workaround 1 Before everything, please ensure your Amazon account information is correct. You can check it by signing in your Amazon account.

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Workaround 2 You are not using the latest version of firmware. If your kindle device hasn’t used for ages, or you purchase a second hand kindle, please check your Kindle firmware at first and update it to the latest version. If the firmware is too old use Amazon's automatic updating service, you need to download the Kindle software update manually and install it.

Q: I cannot register Kindle DX? I've already install the latest firmware 2.5.8.

A: As for registering kindle DX, besides installing the latest firmware 2.5.8, you need to install the Kindle service update. Please choose the correct update for your kindle DX device. Please ensure the kindle firmware 2.5.8 has been installed at first and then install the kindle service update. For manually installing Kindle firmware and kindler service update, you just need to copy the downloaded bin file to the root directory of your kindle device, then at the home screen of the Kindle, find 'settings' and tap 'update your Kindle' to install these two updates.

Some kindle won't register to Amazon account even these two updates have been installed successfully. Here is a workaround: turning off your Two-Step Verification and try to register your kindle again.

Workaround 3 If you have correct Amazon account information and install the latest Kindle firmware but still cannot register your kindle, check your wifi. Please ensure your wifi works fine. My suggestion is switching to another wifi connection to check whether this registration failure caused by the internet connection. A simple easy way is turning on the hotspot on your phone, connected to the WiFi from your phone and try to register it again. If your kindle device registers successfully this time, you can switch back to your home wifi.

Workaround 4 Please check whether you have filled in your address or Phone No. in your Amazon account. If not, please add them. Somone has registered kindle device successfully after adding them.

Q: I've tried everything above mentioned, but I still unable to register my Kindle.

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A: Now you need to go to Amazon customer support to check whether this Kindle has been reported as stolen or losted. If yes, your kindle will be blacklisted. In this situation, Amazon will never help you register this kindle unless the original owner contact them.

Q: Can I use a Kindle without Amazon account or without registration?

A: Sure, you can use your kindle without linking it to your Amazon account or unregistered. If you choose to use Kindle in this way, you will not able to purchase the kindle books or magazines on kindle. However, you can use kindle as the standalone ereader. When you first start your kindle, don't connect it to your wifi and don't register your kindle. Then connect your kindle device to your computer via USB and then transfer ebooks to it. Please remember you can transfer DRM-free ebooks to your kindle device no matter they are purchased from Kindle store or not. Hereby, I will highly recommend you try Epubor Ultimate which not only can remove DRM from ebooks purchased from kindle, google play, nook and Kobo but also can convert these books to Kindle supported format.

These are all things about registering kindle I want to share with you guts today. If you any better idea on fixing 'kindle won't register' issue, please share them in the comments to benefit others.

Iris Yan joined Epubor since 2017. She always wants to share everything related to ebook reading and improve your reading journey.

Try these steps if you can't connect to any of these apps:

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Check the system status page

Check Apple’s System Status page to see if there’s an outage for a service in your country or region.

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Make sure that your device is connected to the Internet

Use any Internet browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the Internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your Internet provider for more help. If only your first device can’t connect to the Internet, get help with Wi-Fi on your iPhone, iPad, or iPod touch, Apple Watch, Apple TV, or Mac.

If you use cellular service to connect to the Internet on your iPhone or iPad, make sure that you have cellular data turned on for the app that you're using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.

Update your software

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Update to the latest version of iOS or iPadOS, macOS, tvOS, watchOS, or software for your non-Apple device. Then try to connect again.

Check the date and time

Make sure that the date and time on your device are set correctly for your time zone.

On your iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
On your Mac: Open System Preferences, then choose Date & Time.
On your Apple TV: Go to Settings > General > Date and Time.

If the date and time are incorrect, update them or turn on the option to set date and time automatically.

If you see a different connection alert message

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Use the steps above if you see one of these error messages:

• 'Cannot connect to the iTunes Store. An unknown error has occurred.'
• 'We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.'
• 'Could not connect to the iTunes Store. Make sure your network connection is active and try again.'
• 'We could not complete your iTunes Store request. The network connection could not be established. There was an error in the iTunes Store. Please try again later.'

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Related topics

• If you're connected but you can't download content, change your Apple ID password. You might have to sign out and sign in again. If you're asked to verify your payment information, make sure that all payment details match what's on file with your financial institution.
• If you're connected but you can't download or update apps, pause and restart the app download or restart your device.
• Learn what to try if you also see pop-ups in Safari on your Mac.
• Learn what to do if you see error -45054 on your computer.
• With iTunes for Windows, check to see if you turned on third-party security software or Windows Firewall.
• If you’ve tried all of the above steps and you still can’t connect, contact Apple Support.

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